Tired of inputting the same data multiple times?

A disconnected process can get in the way of your profits.

Inefficiencies like repeat data entry occur because dealerships sometimes lose sight of how many systems they're using to complete a deal.

Click below to find out where you can increase efficiency.

Discover what you may not realize is getting in the way of your profitability.

What is your biggest challenge?

Combat Margin Compression

The more frustrated your customers become in the buying process, the less likely they are to add on F&I products. Structuring the deal is your opportunity to increase sales efficiency and combat margin compression by smoothing out the F&I handoff for customers and turning a positive customer experience into profit.

Dealerships retain

70-80%

of the profits generated through F&I.1

Optimize

Front-end profitability with real-time manufacturer rates and residuals.

How to solve

Having the ability to present multiple vehicle deal options where you can see earning potential will help you structure the most profitable deal every time. Your customers will also enjoy looking these vehicles over with you because this is the one area where they want to spend more time with your salespeople.

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Translate Efficiency into Profitability

Car buyers want to spend more time looking at vehicles with salespeople. Your sales process should give you insight into several deal scenarios with different vehicles and lenders so you can structure the most profitable deal, accurately, every time.

Inefficient sales processes is

One of the top 3 concerns

among franchise dealerships1

Are you missing out on deal options?

During the sales process, listen for deal options that your customer is likely to go for.

How to solve

Power up your workflow with desking solutions that give your salespeople more deal options to work on with customers. However, just presenting several deal options doesn't cut it without knowing what type of money you're making on the deal for each deal.

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Make them want to come back

Today's customers want an improved sales process, but are not so concerned about how much time they're spending with your salespeople. In fact, they want to spend more time with your salespeople. How is your technology helping you enable a better discussion and putting more than one deal on the table for them to consider?

72% of shoppers would visit dealerships more often

If the buying process was improved.1

Negotiating deal terms is the

Number one frustration

For both dealers and buyers.2

Buyers want to spend more time

Looking at vehicles and talking to salespeople!

How to solve

Create a customer experience that caters to car shoppers' preferences and helps you earn more profits throughout the process. Providing multiple vehicle deal options will help your customers land on a decision and will also help you determine which deal is most profitable.

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What is your biggest challenge?

Your profits start with their financing

Selling insurance add-ons during the F&I process is your biggest window of profit oppurtunity. However, on average, dealerships are losing 20%-30% of potential profits. Disconnected software that leads to inefficient deal processing is the culprit, while the unsung hero is a streamlined deal workflow that enables you to move through each piece of the deal. So think about shedding those single point providers because they are one of the reasons why your workflow is inefficient.

Are you leaving money on the table?

Dealerships risk losing

20-30%

of their profits generated through F&I.1

The use of mobile technology can help you earn

$350 + profit per deal.2

How to solve

Adopt a mobile and personalized selling solution for the F&I conversation on every deal. Mobile technology not only creates an engaging, comfortable experience for your customers, but also allows them to learn about the value of add-on products. Research shows that customers are bored, frustrated, confused, and disappointed during the time spent in F&I.

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Efficient financing for streamlined sales

Streamline the process from application to financing, so you can close sales more efficiently. Having aftermarket/insurance products integrated into every deal is not only good for efficiency, but also helps ensure that you are being compliant by giving consistent menu presentations to every customer.

Only 10% of car buyers

Spend time online to learn about F&I products.1

A process that enables you to click less

Helps you prepare aftermarket presentations faster.

How to solve

The key is to leverage technology to be more efficient with your customers' time during the F&I process. Greater efficiency at this point in the deal will increase visibility to your aftermarket products (insurance add-ons), and in turn, increase F&I profits overall.

To increase efficiency, consider your DMS and menu integration. Make sure your systems are in sync so that a change made to one system will get updated in the other.

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Faster financing means happier customers

Most car shoppers aren't aware of insurance add-ons and what value they bring to their vehicle. Only 10% of car shoppers spend time learning about F&I products online. How are you enabling your customers to learn about the value of F&I products?

Car shoppers are unhappy

Discussing financing and buying add-on products

Two thirds of customers

Are more likely to purchase F&I products if they can learn about them on their own time.2

How to solve

Fuel F&I profitability and create a compelling customer experience by engaging customers with mobile technology that allows them to learn about your insurance add-ons at their pace. After all, research shows that 2/3 of your customers are more likely to buy if they can learn on their own.

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What is your biggest challenge?

Win the battle against margin compression

Margins are thin. You know this. F&I is one area where you make your dollars. However, have you thought about how your contracts in transit or your shipping costs impact your bottom line? Think about saving money where you can!

Dealerships risk losing

20-30%

of their profits generated through F&I.1

Dealers can save on shipping costs by sending contracts

Electronically.

How to solve

Adopting technology instead of paying out for snail mail can help you improve cash flow for your dealership and cut interest expenses. And establishing an electronic connection to your lenders can help you get your deals funded as fast as the same day.

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Smarter tools for smoother sales

There are so many different pieces of paperwork that you need to collect and include as part of the car-buying process. Using paperwork as part of your process can lead to errors in the contract and increase the chances of recontracting. Streamlining the contract and funding process will not only help you decrease the amount of errors, but will also help improve cash flow.

As one dealer stated, they go through

51 different pieces of paperwork.1

Reduce errors

& recontracting

By going paperless and submitting econtracts to your lender.

How to solve

The key is leveraging electronic contracting for greater efficiency when it comes to the paperwork. For starters, processing contracts electronically will help you eliminate errors, process paperwork quicker, and get submitted and funded faster, which in turn will help you get increase cash flow at your dealership.

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The final step makes all the difference

Buying a car is filled with several different emotions consisting of highs and unfortunately a lot of lows.

Knowing that customer satisfaction plummets after just 90 minutes, dealerships need to focus on how they can make the paperwork part of the process a little less painful for their shoppers. So how many times did your customers get asked last month, "Can you sign (or initial) here?"

Car shoppers want to

Spend less time

Discussing and signing paperwork.1

Car shoppers are frustrated most

When they are filling out paperwork/contracts.1

How to solve

When it comes to paperwork, consider how technology can play a role. It can not only help you reduce the risk of recontracting by eliminating as many errors as possible, but also help you get your customers funded faster so they can drive off your lot with their new car sooner.

Get Access to Resources on These Solutions Here.

Fill out the form below.

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